Terms of Service

1. Agreement to Terms

By accessing or using the GenieConnect website (genie-connect.com) or engaging our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.

2. Description of Services

GenieConnect provides professional software development services including:

• Mobile application development (iOS, Android, cross-platform)
• Web application and website development
• UX/UI design services
• Technical consulting
• Maintenance and support services

Specific services, deliverables, timelines, and fees are defined in individual project agreements between GenieConnect and clients.

3. Intellectual Property

3.1 Website Content

The content on this website, including text, graphics, logos, and software, is the property of GenieConnect and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

3.2 Client Projects

Intellectual property rights for client projects are governed by individual project agreements. Generally:

• Upon full payment, clients receive ownership of custom code and designs created specifically for their project
• GenieConnect retains rights to pre-existing tools, libraries, and frameworks
• Both parties may retain portfolio rights unless otherwise agreed

4. User Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Use automated systems to access the website without permission

5. Project Engagement Terms

5.1 Proposals and Estimates

Project proposals and cost estimates are valid for 30 days unless otherwise stated. Final scope, timeline, and pricing are confirmed in signed project agreements.

5.2 Payment Terms

Payment terms are specified in individual project agreements. Typical terms include:

• Deposit required before project commencement
• Milestone-based payments for larger projects
• Payment due within 14 days of invoice
• Late payments may incur interest at 4% above Bank of England base rate

5.3 Project Changes

Changes to agreed project scope require written approval and may affect timeline and cost. We will provide updated estimates before implementing significant changes.

6. Warranties and Disclaimers

6.1 Website

This website is provided "as is" without warranties of any kind. We do not guarantee that the website will be uninterrupted, secure, or error-free.

6.2 Services

We warrant that our services will be performed with reasonable skill and care. Specific warranties for deliverables are defined in project agreements and typically include a defect correction period.

7. Limitation of Liability

To the maximum extent permitted by law:

• GenieConnect shall not be liable for indirect, incidental, special, or consequential damages
• Our total liability for any claim shall not exceed the fees paid for the specific service giving rise to the claim
• We are not liable for delays or failures caused by circumstances beyond our reasonable control

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

8. Confidentiality

We treat all client information as confidential. We will not disclose your business information, project details, or proprietary data to third parties without your consent, except as required by law or as necessary to perform our services.

9. Termination

Either party may terminate a project agreement as specified in that agreement. Upon termination:

• Client pays for work completed to date
• GenieConnect delivers completed work product
• Both parties return confidential information

10. Dispute Resolution

We aim to resolve disputes amicably through good-faith negotiation. If disputes cannot be resolved informally, they shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Governing Law

These terms are governed by the laws of England and Wales. If you are a consumer, you may also benefit from mandatory protections under the laws of your country of residence.

12. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via our website. Continued use of our website or services after changes constitutes acceptance of the new terms.

13. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions about these terms, please contact:

GenieConnect
Moorbridge Court, 29-31 Moorbridge Rd
Maidenhead, Berkshire, SL6 8LT
United Kingdom
Email: legal@genie-connect.com